Careers

Foster Fuels, Inc., is a diversified, stable, and growing company that has been in the petroleum business since 1921. We are committed to hiring and retaining skilled employees that are courteous, knowledgeable, and hard-working. Foster Fuels values quality, customer service, safety, and dependability. We encourage those who fit the described criteria to apply. Please fill out an application and email it to hr@fosterfuels.com or fax it to 434-376-5969. We will keep it on file.

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Office Staff:

Service Staff:

 


 Office Staff


 

Propane Customer Service Representative

Foster Fuels hires and retains skilled employees who are committed, courteous, knowledgeable, and hard working. Customer service, safety, dependability, punctuality are top priorities for Foster Fuels employees. The Propane Customer Service Representative is the face of Foster Fuels in working with residential customers to ensure they receive excellent customer service to resolve questions and issues.

Duties and Responsibilities:

  • Schedule fuel deliveries for “will call” and automatic refill residential customers per their request.
  • Answer phone calls and emails in a timely manner with the utmost courtesy and professional demeanor to respond to customer inquiries regarding service, pricing and delivery schedules.
  • Maintain and update propane service schedules.
  • Work closely with the Propane Sales team to collect, disseminate and store customer related data in the propane service database.
  • Cross train and serve as backup to the Propane Billing clerks.

Required Skills:

  • At least 1-2 years previous customer service experience in a service industry.
  • Candidates must demonstrate sharp intellect, a sense of urgency, respected interpersonal skills, initiative and a sense of urgency in the approach to accomplishing their work.
  • Must be willing to work as a team and share responsibility to obtain goals.
  • Must be a respected and sought out team player, assisting others within and across departmental boundaries.
  • Must be a high school graduate or equivalent. Associates degree preferred.
  • Must demonstrate flexibility and accountability to work in a constantly changing environment.
  • Ability to multi-task and work in a fast-paced environment while being detail oriented with strong analytical skills.
  • Excellent interpersonal skills and verbal and written communication skills.
  • Must have a thorough knowledge of Microsoft Office Suite, Word, Excel, Outlook.
  • Must have demonstrated problem solving skills.

Preferred Skills:

  • Associate’s Degree
  • Fuel industry experience in a high-volume, high-pressure environment.
  • Previous customer service database system knowledge and experience.

Competencies:

Action Oriented, Team Player, Composure, Customer Focus, Timely Decision Making, Functional Technical Skills, Integrity and Trust.

Other Comments:

Physical Requirements: Light lifting, sitting, standing, bending, squatting, computing

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Mission Critical Sales Rep

Duties and Responsibilities:

Foster Fuels, Inc. a fuel distribution company, is looking for a self-driven Sales Representative for our Mission Critical Services Division. The Mission Critical Sales Representative position is an integral part of the Foster Fuels Mission Critical team. The role is primarily sales and business development initially over the phone and when appropriate face to face. The candidate must be willing to travel to visit customers throughout the United States as required.

The candidates must be self-motivated and able to work within the Mission Critical Team strategy to develop new business and promote the Foster Fuels brand.

A high degree of internal and external co-ordination is required, particularly with customers, Mission Critical Sales team, Foster Fuels Executive Team, and Billing/Credit. He/she will act as a team with other Foster Fuels Mission Critical Sales Representatives and Management.

Duties and Responsibilities:

  • Manage the sales pipeline to capture new business
  • Use initiative to identify potential new business (industry training provided)
  • Travel to customer’s place of business as required
  • Monitor customer activity
  • Pursue accounts not lifting
  • Take calls from customers, quote prices and make sales
  • Be available to take and proactively respond to after hour/weekend customer emergency calls
  • Sales cycle management
  • Portfolio/account management
  • Identification and initial contact with prospective new customers through cold calling
  • Develop relationship with new prospects and where necessary visit to convert into an ordering customer
  • Focus to regain business with lapsed customers
  • Provide back-up for other office sales team
  • Willing to work outside of normal job focus when required supporting Emergency Services Deployments, Fuel Testing and Fuel Polishing initiatives

Required Skills:

  • Work experience gained within telephone sales is required
  • Ability to present to a new client confidently
  • Strong customer service skills and strong values around delivering customer service
  • Ability to maximize profitability and customer satisfaction within the current and future customer base in Logistic Sales, Emergency Sales and Fuel Quality Sales
  • Serves as primary customer account management contact for end-to-end responsibility for project and customer needs
  • Strong communication skills (both oral and written) in face to face and written exchanges
  • Strong analytical and numerical ability
  • Flexibility to travel as required
  • A high degree of flexibility, the ability to work under pressure and good organizational skills are required
  • Experienced proposal writing ability and seeking support and alignment with management

Preferred Skills:

  • Working knowledge of customer and market dynamics required
  • Track record of over-achieving sales quota
  • BS Degree in Marketing or related field
  • Class B CDL with H&N endorsements

Competencies:

Action Oriented, Dealing with Ambiguity, Composure Organizational Agility, Customer Focus, Decision Quality, Interpersonal Savvy, Organizational Agility, Priority Setting, Sizing up People, Technical learning, Managing through Systems.

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Contract Customer Service Rep

Foster Fuels hires and retains skilled employees who are committed, courteous, knowledgeable, and hard working. Customer service, safety, dependability, punctuality are top priorities for Foster Fuels employees. The Contracts Customer Service Representative is the face of Foster Fuels in working with Commercial and Government Customers to ensure they receive fuel purchases at the best price with the best service.

Duties and Responsibilities:

  • Answer phone calls and emails in a timely manner with the utmost courtesy and professional demeanor to respond to customer inquiries regarding service, pricing and delivery schedules.
  • Schedule fuel deliveries to commercial and government customers per their request, schedules are made internally with dispatch or externally with subcontractors.
  • Contact Subcontractors to obtain pricing and delivery schedules to meet customer’s needs. Place orders for customers according to best price / delivery available.
  • Maintain and update annually State Licenses and Bonds, i.e., State Tax, Fuel Distribution Licenses, Motor Fuel Licenses, etc.
  • Maintain Certificates of Insurance for each Sub-Contractor.
  • Complete Customer bids as requested and respond in a timely manner to ensure Foster Fuels obtains the contract.

Required Skills:

  • At least one year of previous Customer Service Experience in a corporate environment.
  • Candidates must demonstrate sharp intellect, a sense of urgency, respected interpersonal skills, initiative and sense of urgency in the approach to accomplishing their work.
  • Must be willing to work as a team and share responsibility to obtain goals.
  • Must be a high school graduate or equivalent. Associates degree preferred.
  • Must demonstrate flexibility and accountability to work in a constantly changing environment.
  • Ability to multi-task and work in a fast-paced environment while being detail oriented with strong analytical skills.
  • Excellent interpersonal skills, verbal and written communication skills.
  • Must have a thorough knowledge of Microsoft Office Suite, Word, Excel, Outlook.

Preferred Skills:

  • Associates Degree
  • Contract administration experience
  • Fuel Industry Experience in a high volume high pressure environment

Competencies:

Action Oriented, Composure, Customer Focus, Timely Decision Making, Functional Technical Skills, Integrity and Trust.

Other Comments:

Physical Requirements: Light lifting, sitting, standing, bending, squatting, computing.

Download Application


 

Network Administrator

Foster Fuels, Inc. a fuel distribution company, is looking for a self-driven Network Administrator in our Information Technology Division. The role is primarily for maintaining the company’s technology network and recommending and implementing up-dates as required. The candidate’s responsibility will span each of Foster Fuels locations. The candidates must be self-motivated and able to work within the organization’s technology strategy. A high degree of internal and external co-ordination and problem solving is required, particularly with internal customers.

Duties and Responsibilities:

  • Fully support, configure, maintain and upgrade the corporate network and in-house servers.
  • Install and integrate new server hardware and applications
  • Implement new and needed updates to current equipment and add hardware as required to promote the technology infrastructure of the corporation.
  • Support and administer third party applications
  • Ensure network security and connectivity
  • Monitor network performance (availability, utilization, throughput, and legacy) and test for weaknesses and vulnerabilities.
  • Set up user accounts, permissions, passwords.
  • Resolve problems reported by end user.
  • Specify system requirements and design solutions.
  • Define network policies and procedures.
  • Research and make recommendations on server system administrator

Required Skills:

  • 1-3 years proven experience in a network administrator role
  • Hands on experience in networking, routing and switching
  • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
  • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
  • Ability to set up and configure server hardware
  • Familiarity with backup and recovery software and methodologies
  • Exceptional at organizing, prioritizing and multitasking
  • BS degree in Computer Science or related field

Preferred Skills:

  • Juniper, Cisco, CWNA or BCNE, Ubiqiti training
  • Knowledge of Programmable Logic Controllers or willingness to learn the technology

Competencies:

Analyzing and critical thinking, time management, effective written and verbal communications skills, team player, maintains up-to-date technology knowledge, self learner.

Physical Requirements:

Must be able to lift, move and place weights up to 50 lbs, climbing, standing, squatting, crawling.

Download Application

 


Service Staff


Fuel Quality Technician

Foster Fuels a national fuel distribution and fuel service provider has an opening for a Fuel Quality Technician position based out of our Brookneal Headquarters office.  Fuel Quality Technicians candidates must be a candidate with excellent self-management skills and a proven track record of meeting ambitious goals and exemplary customer service.

Duties and Responsibilities:

  • Fuel Quality technicians pull samples from fuel storage tanks and test the quality of the
  • Assist with cleaning & filtration operations at customer sites.
  • Lead fuel cleaning and filtration operations at customer sites (company training provided).
  • Provide Fuel Quality Service Work
  • Must be able to maintain records and process paperwork related to service work provided including preparing reports and data entry
  • Assist with tank pump outs, fuel delivery or other Mission Critical work when required.
  • Must be able to work equally well in an office as well as out at a customer site (field setting)
  • Must have demonstrated problem solving skills and ability to address and resolve issues in a professional manner.

Required Skills:

  • Must have High School Diploma or equivalent.
  • Must have demonstrated problem solving capability.
  • Ability to work independently or as a team.
  • Requires travel up to approximately 60% of the time on a flexible schedule.
  • Candidates must be mechanically inclined and have had some previous mechanical work experience.
  • Requires attention to details in all aspects of the job, during fuel quality work as well as office
  • Candidates must be self-motivated and a self-starter.
  • Candidates must have experience and competence with Microsoft Office suite, Word, Excel, Outlook
  • candidates must have effective written and oral communications skills.
  • Must have or be able to obtain a Class B CDL with Tanker and Hazmat or X endorsements within six months.

Preferred Skills:

  • Experience with pumps or fluid handling systems preferred.
  • Associates degree in a scientific field preferred.

Competencies:

Self-starter, customer service, works independently, teamwork, integrity, likes to travel, works well with others.

Other Comments:

Candidates must be able to lift, move, carry up to 60 pounds, as well as ability to work at heights and work in confined spaces.

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Class A CDL Transport Driver

Foster Fuels serves our nation in the delivery of fuels. The Transport Driver is a seasoned driver whose job is to deliver fuel to customer destinations and provide exceptional customer service. Foster Fuel Drivers are responsible and required to ensure their equipment is properly maintained and all records and reports required for DOT and Corporate compliance are met. Knowledge and experience using electronic logs and billing software is a plus.

Duties and Responsibilities:

  • Drives truck and tanker to pick up and deliver fuel products as required.
  • Apply knowledge of commercial driving and skill in maneuvering vehicle at varying speeds in difficult situations, such as heavy traffic, inclement weather, or in tight loading/unloading areas.
  • Abides by all company, DOT, State and Federal transportation safety regulations.
  • Conducts pre-trip and post trip inspections of equipment for defects and safe operation conditions before and after trips, when stopped during the work day and submits a daily vehicle inspection report on the condition at the end of each day.
  • Performs basic preventive maintenance to ensure fluid levels and tire pressure are maintained.
  • Maintains records required for compliance with State and Federal regulations and including driver’s logs, records of fuel purchases, mileage records and other records required by Foster Fuels or state and federal regulations.
  • Ensures that all shipping documentation (bills of laden, weight tickets, etc.) required to move with shipments are available for inspection, that appropriate paperwork accompanies shipments when delivered, and that signed bills of laden for proof of delivery are turned into dispatch daily.
  • Reports all accidents/incidents involving driver or company equipment immediately after an incident occurs to the Supervisor and the Safety Director
  • Promptly reports any delays due to breakdown, weather or traffic conditions, or other emergencies. Also report if there is more than a one-hour delay in getting unloaded or loaded, or in the event of irregularities relating to pick up or deliver of fuel.

Required Skills:

  • Requires one-year minimum experience as a fuel transport driver.
  • Requires Class “A” Driver’s License with H & N (Hazmat and Tanker) endorsements.
  • Holds a current DOT physical examination card.
  • Must have a clean and clear DMV record (0 points) and maintained during the duration of employment.
  • Position travels outside of the local area when responding to an emergency event.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals.
  • Ability to write routine reports and correspondences.
  • Ability to complete simple calculations using addition, subtraction, multiplication and division in all units of measure, whole numbers, fractions and decimals.
  • Ability to graph hours of service driving logs.

Preferred Skills:

  • Knowledge and experience using electronic logs and billing software is a plus.

Competencies:

Action Oriented, Customer Focused, Informing Others, Works Independently, Integrity, Trust and Communications.

Other Comments:

  • Sitting and driving for extended periods of time up to 8 hours with a break or a total of 11 hours in any one day.
  • Lifting up to 50 pounds.
  • Bending, stooping/squatting and moving items.

Download Application


 

 

Diesel Technician Mechanic

Foster Fuels is currently looking for an experienced Diesel Mechanic to keep up our level of commitment to safety and customer service. In this role, the successful candidate will perform truck repair and maintenance work in accordance with factory and industry standards, run diagnostics on vehicles and work closely with other team members to meet company goals. This is a great opportunity for a knowledgeable, hardworking Diesel Mechanic to apply his or her skills in a company that offers a competitive salary and comprehensive benefits.

Duties and Responsibilities:

  • Determine vehicle condition by conducting inspections and diagnostic test; identifying work and damaged parts.
  • Keeps equipment available for use by completing preventive maintenance schedules; installing component and part upgrades; controlling corrosion, completing winterization procedures, changing oil, checking batteries and lubricating parts and equipment.
  • Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling and replacing major assemblies, sub-assemblies, components, parts or systems such as power and drive trains, electrical, air conditioning, fuel, emissions, brake, steering, hydraulics, completes machine shop operations, making adjustments and alignments including break loads, gear tooth contact, value mechanisms governors, oil systems, control linkages, clutches and tractor units.
  • Verifies vehicle performance by conducting test drives, adjusting controls and systems.
  • Maintains vehicle records by recording services and repairs on vehicle log books.
  • Keeps shop equipment operating by following safety and operating instructions, troubleshooting breakdowns and performing preventive maintenance.

Required Skills:

  • 5+ years’ experience as a Diesel Mechanic
  • Strong electrical diagnosing and repairs
  • Must possess or obtain (within 30 days) a valid CDL license
  • Ability to lift up to 50 lbs
  • Excellent reading and writing skills
  • Ability to pass a background check and drug test

Preferred Skills:

  • Current ASE Diesel Certification an asset
  • Knowledge and experience reading oscilloscopes.
  • Use of laptop or handheld processors/computerized diagnostic equipment

Competencies:

Action-oriented, dealing with ambiguity, approachability, composure, conflict management, customer focus, decision quality, timely decision making, functional/technical skills, integrity and trust, listening, patience, problem solving, self-knowledge, perseverance, peer relations, technical learning.

Physical Requirements:

Must be able to lift up to 50 lbs, long term standing, squatting, crawling. Good hand-to-eye coordination
Download Application


 

Mission Critical Transport Driver: ACCEPTING APPLICATIONS – Seasonal Openings

Summary

Foster Fuels serves our nation in the delivery of fuels into natural disaster recovery areas. The Mission Critical Transport Driver is a seasoned driver working and driving in less than desirable conditions.  This is a part-time opportunity when these events occur.

Duties and Responsibilities

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or abilities needed to do the job.
  • Drives truck and tanker to pick up and deliver fuel products as required.
  • Apply knowledge of commercial driving and skill in maneuvering vehicle at varying speeds in difficult situations, such as heavy traffic, inclement weather, or in tight loading/unloading areas.
  • Abides by all company, DOT, State and Federal transportation safety regulations.
  • Conducts pre-trip and post trip inspections of equipment for defects and safe operation conditions before and after trips, when stopped during the work day and submits a daily vehicle inspection report on the condition at the end of each day.
  • Performs basic preventive maintenance to ensure fluid levels and tire pressure are maintained.
  • Maintains records required for compliance with State and Federal regulations and including driver’s logs, records of fuel purchases, mileage records and other records required by Foster Fuels or state and federal regulations.
  • Ensures that all shipping documentation (bills of laden, weight tickets, etc.) required to move with shipments are available for inspection, that appropriate paperwork accompanies shipments when delivered, and that signed bills of laden for proof of delivery are turned into dispatch daily.
  • Reports all accidents/incidents involving driver or company equipment immediately after an incident occurs to the Supervisor.
  • Promptly reports any delays due to breakdown, weather or traffic conditions, or other emergencies. Also report if there is more than a one-hour delay in getting unloaded or loaded, or in the event of irregularities relating to pick up or deliver of fuel.

Qualifications/Requirements

  • Requires Class “A” or Class “B” Driver’s License with H & N endorsements, current DOT physical examination card and clean DMV record and maintained for the duration of employment.
  • Position travels outside of the local area for the duration of need when responding to an emergency event.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals.
  • Ability to write routine reports and correspondences.
  • Ability to completed simple calculations using addition, subtraction, multiplication and division in all units of measure, whole numbers, fractions and decimals.
  • Ability to graph hours of service driving logs.

Physical Requirements:

  • Sitting and driving for extended periods of time up to 8 hours with a break or a total of 11 hours in any one day.
  • Lifting up to 50lb
  • Bending, stooping/squatting and moving items

Download Application


Benefits Package for Full-Time Employees:

  • Paid Vacation & Paid Sick
  • Safe, Modern Equipment
  • Paid Holidays
  • Health Insurance – Piedmont
  • 401K Plan – Fidelity
  • Paid Life Insurance
  • Supplemental: Disability, Dental, Cancer, etc.
  • Furnished Uniforms
  • Annual Performance-based Bonus
  • Annual Performance-based Pay Increases
  • Equal Opportunity / Affirmative Action Employer
  • Drug Free / Smoke Free Workplace

Accreditations: