We’ve been exceeding our customers expectations since 1921, but don’t just take our word for it!
Becoming Local | Heather
Pop Mason: Foster Fuels, People Who Are Family
Listen to one of our retired service drivers on his experience with working with Foster Fuels.
Debbie Montgomery: Foster Fuels, People You Know and Trust
Hear from someone who has been a customer of ours for three years!
Matt Grimm: Not Just a Customer
Hear from someone who has used Foster Fuels for their Business:
The Foster Fuels team went above and beyond to hook up a new gas range for us!!!! They worked with our schedules and all the team that served in our home were courteous and professional. Thank you Foster Fuels!!!
Like seeing family. Best folks. Love them all.
Love my Foster Fuels guys! Awesome service with friendly and expert guys. Keep up the good work!
They have worked late and they have done a wonderful job with communication and customer service which is unheard of nowadays. Running a Christ-led business is making a difference.
One of my favorite companies, Foster Fuels. Huge shout out to the amazing workers at Foster Fuels for being a blessing to others.
I cannot believe the friendliness and outstanding customer service I have enjoyed. We made the right choice to go with Foster Fuels.
Very professional, hard working, and excellent to work with.
I appreciate you all at Foster Fuels and will tell everyone what a great company you are to do business with. I am glad that I chose you to put in the propane tank.
Thanks! You guys are great to work with, I always recommend Foster!!!
I am so thankful to have a fuel company that is customer -oriented in a world today where that is almost non- existent.
Mr.Holland was so willing, kind, and generous and I appreciate it more than you know.
I cannot thank you enough for the quick response. Even when your own operations were impacted by severe weather, you came through for us. No mean feat!
I am glad I chose Foster Fuels and have been very pleased with the service. Keep up the great work!
The technicians were professional and went above and beyond as to explain how my fireplace worked. In fact, they explained it better than the folks I bough it from.
The folks at Lovingston are great and helpful at all times. I never got a card from my other gas company. I am so glad you service me.
Customer service is gone in this world but Foster Fuels still has it. I have been treated GREAT since becoming your customer
Your staff is greatly appreciated and knowledgeable in what your company is all about. We look forward to being a member/family with Foster Fuels
Service is outstanding. Gas log installation, techs, and delivery driver are to be commended for being polite and professional. Thanks Foster Fuels for going way above expectations.
Brian took a lot of pride in the work he was doing, very devoted to his job and doing things right
Barry is an asset to your company. Great customer service, he was a lifesaver for me and the kids this morning. He went above and beyond.
Mr. Marcia, VA
They did an outstanding job. It was a pleasure to have them in my home…
Paul Cothran, Forest, VA
Thanks. I appreciate your good service…
Melody L. Redgate, Forest, VA
Thank you…I feel proud to be one of your customers.
Stan Kominic, Forest, VA, via Angie’s List
Great. Much faster service than I had anticipated, technician was very professional, completed job quickly and efficiently
Elaine Newton, Lynchburg, VA, via Angie’s List
They are always very quick to respond if I have an issue. They refill the tank on an as needed basis. They are very professional.
Charles Campbell, Lynchburg, VA, via Angie’s List
Went well, they were on time, efficient, professional.
Jan Muransky, Lynchburg, VA, via Angie’s List
They were very good and professional. They were nice.
Susan Martin, Bedford, VA, via Angie’s List
Staff was very friendly and knowledgeable. Great customer service. Arrived on time, completed job in a clean & timely manner.
Debbie Montgomery, Lynchburg, VA, via Angie’s List
From the showroom to the installation, everything handled in a friendly, professional manner. They were at my house on time, completed the job, and cleaned up afterwards.
Devin Hill, Gretna, VA, via Angie’s List
Very informative about gas fireplaces and log inserts. Very helpful.
Cheryl Caynor, via Facebook
Thank you Foster Fuels for being so efficient. The guys came today and filled my tank up. Thank you. I know people are complaining about the high price of propane but I know it is not your fault. You won’t hear me complaining. Keep up the great work.
Bobby Thompson, via Facebook
I was a customer with another fuel company in Lovingston for over 25 years until they told me 7 days delivery time when we were at 10% due to servicing the big accounts on the mountain. A phone call to Foster Fuels on 1/21/14, in a snowstorm, and they were setting the tank and filled it within 4 hours. That’s dedication to your customers! Go with Foster if you want true customer service and competitive prices
Samantha W. Stratton, via Facebook
Awesome customer service!
Mark D. Roberts, Sr. VP & COO of Sonny Merryman, Inc.
While at work on Monday March 3rd I texted Watt shortly before 8:00 AM and requested a couple of hundred gallons of propane. I had let the tank run very low and was concerned that I would not have enough to make it through the day. If you remember, it started snowing Monday at about the same time (8:00 AM) raising my concerns regarding delivery in time to avoid running out.
Not to worry. Before 8:30 AM, I received a text from my wife saying fuel delivered, check written, truck pulling out of the driveway. I really appreciated that as did my family. They all had a snow day; with heat.
Sandra Anderson, Lynchburg, VA
Thanks for the great service!
Mark Turner, Richmond, VA
I cannot thank you enough for the quick response. Even when your own operations were impacted by severe weather you came through for us. No mean feat!
John G. Cash, Goode, VA
Foster Fuels: Thank you for your service. Thank you for your patience. Your product has warmed our house and thanks to you, we can pay for the appliance in less than a year. Please tell the owners that I will always refer your company to everyone. Thank you!!!!!
Burgess Demers, Evington, VA
Just wanted to drop a quick thank-you to Foster Fuel. You guys are always on top of things, never have to ask for a delivery and your reps are courteous and friendly.
Thomas Collins, Halifax, VA
Thank you so much for filling my tank when I wasn’t home and putting my bill in my mailbox. That is why I do business with you. You care about your customers. Thank you